A new ITIL Blog with real information

Welcome to a new user-consortium driven blog called Making ITIL Work. The moderator of the blog is ITIL Expert Patrick von Schlag, who will contribute written and video good practices based on the ITIL and other good practice frameworks.

This blog is NOT for course advertising or job searches. It is a great place to get real facts and specific support for making ITIL work in your organization. Your moderator (me) does not claim omniscience, and so I hope that each of you will share your own wisdom as well.

This is a great place to ask questions, share success stories (funny how your bosses are never interested in talking about the things that are working...:), and get the support and tools you need to make ITIL work in your organization.